Frequently Asked Questions

Everything you need to know about VentureSwipe. Find answers to common questions about our platform, process, and services.

Common Questions

Organized by topic to help you find the information you need quickly

Platform & Process

How does the matching process work?

Our intelligent matching system analyzes your profile, investment criteria, and business details to identify the most compatible partners. We consider factors like industry, deal size, investment stage, and strategic alignment. The algorithm continuously learns from successful matches to improve accuracy over time.

What verification process do you use?

All profiles undergo manual review by our expert team. We verify business information, financial data, and investor credentials to ensure quality and authenticity. This includes document verification, background checks, and financial statement validation. We maintain strict quality standards to protect all users.

How long does it take to get started?

You can create your profile in minutes using our guided wizards. Verification typically takes 24-48 hours, after which you'll start receiving curated matches based on your criteria. The entire process from signup to first connection usually takes less than a week.

Financial & Investment

What fees are involved?

Profile creation and basic matching are free. Premium features and advanced matching algorithms may have associated costs. We're transparent about all fees upfront and provide detailed pricing information. Our goal is to make the platform accessible while maintaining quality service.

What types of investments do you support?

We support various investment structures including equity investments (minority stakes), debt financing, growth capital, strategic partnerships, and acquisition finance. Our platform accommodates deals ranging from R1 million to R200+ million across different sectors and investment stages.

How do you handle due diligence?

We provide comprehensive due diligence support including financial analysis, business validation, and legal compliance checks. Our platform facilitates secure document sharing and communication between parties. We also offer guidance on best practices for successful deal execution.

Security & Privacy

How do you protect my information?

Your data security is our priority. We use enterprise-grade encryption, strict access controls, and never share sensitive information without your explicit consent. All communications are protected by NDAs, and we maintain compliance with data protection regulations including POPIA.

What happens to my data if I leave the platform?

You maintain full control over your data. You can request deletion of your profile and associated information at any time. We retain only essential transaction records as required by law, and all personal information is permanently removed from our systems.

How do you ensure confidentiality?

We implement strict confidentiality measures including secure data transmission, limited access controls, and comprehensive NDAs. Your business information is only shared with matched partners after mutual agreement, and we never disclose sensitive details to unauthorized parties.

Support & Success

What support do you provide throughout the process?

We provide comprehensive support from initial profile creation through deal closure. Our team assists with profile optimization, matching guidance, due diligence coordination, and deal structuring. We're available to answer questions and provide guidance at every step of your journey.

What is your success rate?

Our platform achieves a 30% success rate in successful connections, which is significantly higher than traditional fundraising methods. We focus on quality matches over quantity, ensuring that connections have the highest potential for successful outcomes.

Can you help with deal structuring and negotiations?

While we don't directly participate in negotiations, we provide guidance on deal structuring best practices and can connect you with legal and financial advisors. Our platform facilitates secure communication and document sharing to support successful deal execution.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help with any specific questions about VentureSwipe.

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